Retail Logistics LLC

Case Study:

Retail Logistics LLC is an leading 3rd party logistics (3PL) provider based in New Jersey. They engaged Internet Creations to build a state-of-the-art database driven website to enable their customers to obtain real-time inventory and order status, on demand, while also reducing the burden on customer service reps.

Results:

The website was so quickly adopted by customers, that call volume dropped by 90% within 6 months.